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Heaven's Download

Shipping & Returns

Shipping rates depend on the selected shipping speed and weight/size of the items.

Return & Exchange Policy

You may return any of the following items to, for any reason, for a full refund (we'll also refund the return shipping cost, if the return is a result of our error) within 30 days of delivery of your shipment (including gifts):

  • Any book in its original condition

  • Any unopened (still in its plastic wrap) CD, DVD, VHS tape, software, or video game

Please note that we cannot accept the return of opened items or items returned more than 30 days past delivery. We can only process returns and refunds for items purchased at Heaven's Download's physical location or on the online store.

Shipping Policy

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